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Free guide for small businesses on Salesforce

Most small businesses use just 30% of what they're paying for in Salesforce. This guide is about the other 70%.

The Other 70%

5 things small businesses must do now to get real ROI from Salesforce — free, sourced, and built for teams already running the platform.

10 pages, about a 10-minute read
Every statistic sourced — no recycled "CRM stats" roundups
A practical checklist you can start using today
Certified Salesforce consultantsCharlotte, NCSimple. Smart. Solved.

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$3.10

returned per $1 spent on CRM today — down from $4.90 a decade ago, as usage declined.Nucleus Research, 2024

34%

of teams fully use their CRM. Most run on less than half of what they're paying for.Insightly / Ascend2, 2025

70%

of a sales rep's time goes to non-selling admin work instead of customers.Salesforce State of Sales Report, 6th Ed.

Most small businesses use about 30% of what Salesforce can do.

Find out where your business stands — and exactly what to fix first.